Troubleshooting & Help

This page lists common issues and their solutions. If you're having trouble with Gogh, check here first.

General Issues

Using Elementary Terminal but says "unsupported"

Some users on Elementary OS have found that the terminal needs a color prompt to be properly detected.

1. Edit your ~/.bashrc file.

2. Find and uncomment the following line:

   #force_color_prompt=yes

   to:

   force_color_prompt=yes

3. Reload your shell configuration:

   source ~/.bashrc

Debian & Ubuntu Issues

Users on Debian-based systems, especially recent versions like Ubuntu 19.10+, sometimes encounter errors related to dconf profiles.

Error: default_profile not a valid identifier or command not found

This often happens if the default terminal profile configuration has been altered or is missing. Resetting the dconf profiles usually resolves the issue.

Solution:

Run the following command to reset your terminal profiles to their default state:

dconf reset -f /org/gnome/terminal/legacy/profiles:/

If Resetting Fails

If the above command doesn't work, you may need to manually recreate a default profile.

1. Reset your profiles again:

   dconf reset -f /org/gnome/terminal/legacy/profiles:/

2. Close and re-open your terminal.

3. Go to Edit > Preferences > Profiles.
4. Create a new profile and name it Default.
5. Close and re-open the terminal again to ensure the profile was saved.
6. Run the Gogh installation script again.